Selected Work
Work
Selected case studies from my UX research and learning design work, newest first. They span AI-augmented building at Empowered.Vote, industry research at Cisco Meraki, and research, workshop design, and teaching at Indiana University.
Empowered.Vote — researching and shipping voter tools end-to-end
Owning both sides of the loop for a civic-tech voter platform — running moderated usability studies and shipping the production TypeScript features those findings shaped.
Empowered Badges — online civic learning about housing and homelessness
Designed and built a self-paced online badge that teaches residents the facts about housing and homelessness in Bloomington, Indiana, plus two interactive explainers: a simulation of the homelessness response system and a hands-on look at a live housing-fee debate. In development; not yet launched.
Demo experience research → cross-org infrastructure changes
Mixed-methods study of Meraki demo experiences that expanded into cross-org findings and concrete platform changes.
Learning Hub 2.0 — platform refresh research
End-to-end mixed-methods research informing a refresh of Cisco Meraki's flagship self-paced learning platform.
Digital Learning User Journey Map
A research-grounded journey map tracing the end-to-end learner experience across the Cisco Meraki digital learning ecosystem. Password-protected.
Hypothesis annotation tool — dissertation research
Mixed-methods research on social annotation as a mechanism for collaborative learning in online university courses.
Designing online learning for future teachers
Adapted and ran online sections of an educational-psychology course for future K-12 teachers, and tailored the video-analysis activities that replaced classroom visits when COVID-19 closed schools. 90% of students rated the teaching outstanding.
ALL IN — designing a statewide assessment-literacy workshop series
Designed the activities and materials for a professional-learning program that helped Indiana educators read and use assessment data, revised it three times from educator feedback, and tripled enrollment.